SECTION 1 Overview‍

At Evolentra, LLC, we take privacy issues seriously. By ensuring that you are aware of and understand the Evolentra, LLC Privacy Policy, we can provide you with better service. This Privacy Policy describes the information and data collection, storage, and use practices and policies of Evolentra, LLC (“Evolentra,” “Evolentra, LLC,” “we,” “our,” “us”) on the websites at www.evolentra.com (along with all subdomains, collectively, the “Website”) and through our services with you.

This Privacy Policy is only applicable to our website and services and not to any other websites that you may be able to access from our Website or while using our services, each of which may have data collection, storage, and use practices and policies that differ materially from this Privacy Policy. When you leave our website via a link to another website, you are subject to that website’s terms and policies. We are not responsible for the practices employed by websites or services linked to or from our websites and services, including the information or content contained therein. This Privacy Policy does not address, and we are not responsible for, the policies and practices of third parties or other organizations that are not operating on Evolentra’s behalf, including policies and practices related to privacy and security, data collection, processing, use, storage, and disclosure. This includes: (a) any third party operating any site or service to which our website or services links – the inclusion of a link on our websites does not imply endorsement of the linked site or service by us or by our clients; or (b) any app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer (such as Facebook, Apple, Google, Microsoft, LinkedIn, etc.) - including any Personal Information you disclose to other organisations through or in connection with our website or other Evolentra Services.

Please take a moment to read the following policy to learn how we handle your personal information.

SECTION 2 Why do we collect personal information?‍

Evolentra, LLC, collects personal information to improve the manner by which we operate, offer our products and services, communicate with you about those products and services, and provide effective, timely customer support for Evolentra Services when needed as well as to verify eligibility for promotional offers.

We also use your personal information to operate our business; for example, to perform accounting, auditing, billing, reconciliation, and collection activities. Other business purposes that depend on use of your Personal Information include crime or fraud monitoring and prevention, protecting our legal rights, and performing contractual obligations. We also use Personal Information, specifically your name and email address to contact you to advertise, market and up-sell Evolentra Services in accordance with your communications preferences.

We use contact information to send messages; to provide Evolentra Services; to respond to customer service requests; to provide alerts such as security updates or changes in our policies or about subscriptions that are ending; and to send marketing or informational materials like newsletters or white papers, in accordance with your communication preferences. We occasionally conduct surveys, or do focused research or studies which may require you to voluntarily share Personal Information in order to participate. These activities typically have additional notices that provide more information about the use of your Personal Information and to which you may be asked to consent.

We may use Personal Information collected from you, combined with information about what advertisements you viewed and other information we collect, to enable us to provide personalized content and to study the effectiveness of our advertising and marketing campaigns.

We may us non-personally identifiable information to compile Service statistics into traffic reports, which help Evolentra understand, anticipate, and respond to client needs. If we learn, for example, of heightened interest in certain aspects of our Service offerings, we are likely to highlight that information on our website home page. This Information helps us create a better overall experience expectation for our clients.

We will never rent or sell any of the personal information we collect from you, including phone numbers for sms, to third parties, and we do not share your personal information except as set forth in this Privacy Policy.

SECTION 3‍ What kind of personal information do we collect?‍

Evolentra collects personal information in a variety of ways when you interact with Evolentra, LLC, including when you register or create an account with Evolentra, LLC; when you place an order at Evolentra, LLC; when you use Evolentra, LLC products or services; when you visit Evolentra, LLC pages or pages of certain Evolentra, LLC partners; when you enter promotions or sweepstakes; when you subscribe to a newsletter or desire to be added to our mailing lists for other products or services; when you correspond or otherwise interact with us; when you provide feedback in any of our online surveys; and when you attend a trade show or event, or otherwise contact us.

We may also obtain your information through our partners and clients, whom we work with to fulfil their services. For example, if company X hires us to do email marketing to their client base, we will be given access to your personal data in-order to fulfil that service. These partners and clients may be located in any of the locations in which we do business. Our partners largely fall into the following categories: Social media platforms, providers of products or services, hosts or vendors at events or trade shows, research partners, or enterprises that use Evolentra’s Services. We take steps to confirm that information we receive from these third parties has been collected with your consent or that these parties are otherwise legally permitted to disclose your Personal Information to us. We might also obtain information through a partner, or co-create datasets with a partner, as part of our business operations. This kind of data is used for work like improving the Evolentra Service, enhancing existing products and developing new capabilities and features. In some cases we combine Personal Information about individuals that we receive from multiple sources, including directly collected from you or through your use of the Platform.

Information we collect may include: your name, e-mail address, phone number, address, product preference information, billing information, opt-in information, messaging content, demographic information provided by you (such as language, gender and age, and, if applicable, content preferences and personalisation information) and personal interest information. On occasion, we may ask for additional information to enable us to provide with access to and use of certain information, materials and services. Evolentra, LLC may combine information about you that we have the information we obtain from business partners or other companies. If you submit any Personal Information about other people to us or to our service providers, you are responsible for making sure that you have the authority to do so and to allow us to use their Personal Information in accordance with this Privacy Policy (for example, by You asking for their consent).

We do not knowingly collect, use, or disclose Information from children under 16. If we learn that we have collected the Personal Information of a child under 16—or the equivalent minimum age depending on the jurisdiction, such as 13 in the United States per the Children’s Online Privacy Protection Act—we will take steps to delete the information as soon as possible. If you are under 16, do not provide any Information about yourself to Evolentra, including your name, address, telephone number or email address. If you become aware that Information of a child under 16 years of age has been provided, please email [email protected]

It is also very important to note that we make use of AI Systems in our service offerings like “AI Agents” to collect your submitted data through chatbots and AI Voice agents. However, we do NOT retain Personal Information to develop, improve, or train generalized AI or machine learning models, including user data provided via third party APIs, including but not limited to Google Workspace APIs. Evolentra AI Systems use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

SECTION 4‍ What are cookies and how do we use them?‍

Cookies are small data files that write to your hard drive for record keeping purposes when you visit a website. Cookies allow Evolentra, LLC to measure traffic activity as well as to improve your user experience, for example by remembering your passwords and viewing preferences. Like other major websites Evolentra, LLC uses cookies to provide you with a tailored experience when visiting Evolentra, LLC sites and using our major products.

We treat any personal information that may be contained in cookies with the same level of confidentiality as other information you provide to us. If you wish to disable cookie functionality, you may do so by changing the security settings on your browser. However, portions of Evolentra, LLC may not function or function as efficiently, without them. Please view our separate Cookies Policy for more information on our use of cookies and similar technologies, how you can manage cookies and how we respond to Do Not Track signals.

SECTION 5 What information is collected from other sources?‍

Our websites and services include social media features, such as the Facebook Like button, and widgets, such as the Share This button or interactive mini-programs that run on our Websites. These features may collect your Internet protocol address, which page you are visiting on the Websites, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on the Websites. Your interactions with these features are governed by the privacy statement of the companies that provide them.

We may also obtain other information, including personal information, from third parties and combine that with information we collect through our Websites. We may have access to certain information from a third-party or authentication service if you log into our Services through such a service or otherwise provide us with access to information from the service. Any access that we may have to such information from a third-party social media or authentication service is in accordance with the authorization procedures determined by that service.

For example, if you authorize us to connect with a third-party service, like using single sign-in to log in to services such as Meta (Facebook Instagram), you are agreeing that you have provided us with access to information about you on that social network and that we have your permission to store your name, email address(es), current city, profile picture URL, and other personal information that the third-party service makes available to us, and use and disclose it in accordance with this Policy. These single sign-on services will authenticate your identity, provide you with the option to share certain personal information (such as your name and email address) with us, and pre-populate our sign-up form. Services like Meta give you the option to post information about your activities in the Services to your profile page to share with others within your network. Once you agree to connect us to the third party services, their respective terms and privacy policies apply to you. You should check your privacy settings on these third-party services to understand and change the information sent to us through these services. If you have authorized us to access your information via the third-party API services, in addition to our normal procedure for deleting stored data, you may revoke our access to your data via the third party security settings page.

SECTION 6 How do we protect your personal information?‍

Our website and the platforms used to provide our services are designed to provide reasonable and appropriate administrative, technical and organizational security measures to protect your Personal Information against risks such as temporary or permanent loss, destruction, and unauthorized or unlawful access, alteration, use or disclosure.

We require our partners to apply similar protections when they access or use Personal Information that we share with them. Users of our websites and services must also do their part in protecting the data, systems, networks, and service they are utilizing. No technology, data transmission or system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that your password to any Evolentra related account has been compromised), please immediately notify us by contacting us using the instructions in the “SUPPORT” section below.

‍Evolentra, LLC safeguards the security of the data you send us with physical, electronic, and managerial procedures. We urge you to take every precaution to protect your personal data when you are on the Internet. To make purchases from Evolentra, LLC web site, you must use an SSL-enabled browser. Evolentra, LLC uses industry-standard Secure Sockets Layer (SSL) encryption on web pages used to complete a purchase. This protects the confidentiality of your personal and credit card information while it is transmitted over the Internet.

While Evolentra, LLC takes precautions to ensure the security of your data, no one can completely guarantee the safety of data transmitted over the internet. It is important that you take steps to ensure the safety and security of your personal information, for example by not sharing passwords or other registration data.

SECTION 7‍ How do we use your personal information?

‍Evolentra, LLC uses your personal information in the following ways: Delivery and billing for our products and services, and to communicate with you concerning your account and customer service issues. This may include verifying authorization of credit card usage before any purchase of content or services. Improving our products and services by providing personalized content recommendations, language and location customization, and/or personalized help and instructions. To ask you to participate in surveys about products, services, news and events. Offering you product upgrades, content, services and other training courses for you to purchase. Providing you with content, services, instructions, and a more personalized experience based on personal information, such as your language preferences, zip/postal code, country locations, and any content or other preferences you provide. Providing you with news, free newsletters, updates, targeted advertising, promotions, and special offers. To better understand how our products are used, including Web traffic patterns and what types of content are most popular with users of our products and services. Providing anonymous reporting for internal and external partners. Facilitating your participation in our online forums and helping to manage improper behavior by individuals using the forums.

We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.

SECTION 8‍ How and when we disclose your information we collect.‍

Evolentra, LLC may share your personal information with trusted vendors and partners who work with Evolentra, LLC with the goal of improving the value and services we offer . These partners are provided with your personal information to also help Evolentra, LLC communicate with you about offers from us and from our marketing partners. They are contractually required to keep this personal information secure and to only use it for the purposes for which it is provided. Evolentra, LLC may send personal information about you to other companies or people when we need to share your information to provide the product or service you have requested or to provide a provide a product or service to you. However, these companies are only permitted to use the personal information for these purposes.

We will not share your opt-in or personal information with a third party for purposes unrelated to supporting you in connection with reminders, events, alerts, or company updates.

SECTION 9 What are the Legal reasons we collect and disclose certain information?

Evolentra, LLC may also disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) comply with law or legal process or if requested by duly authorized public authorities; (b) comply with the order of a competent judicial authority in any jurisdiction; (c) comply with legal process served on Evolentra, LLC; (d) protect and defend the rights or property of Evolentra, LLC, or our affiliated companies, their employees and agents; (e) enforce our terms of use; (f) protect against fraud or other illegal activity or for risk management purposes; (g) permit us to pursue available remedies or limit the damages that we may sustain; (g) act in urgent circumstances to protect the personal safety of users of Evolentra, LLC products or the public at large. If Evolentra, LLC should ever file for bankruptcy, or become insolvent, or be acquired by a third party, or merge with a third party, or sell all or part of its assets, or transfer substantially all or part of its relevant assets to a third party, then Evolentra, LLC is entitled to share the personal information and all other information you have provided through the products and service to potential and subsequent business and merger partners.

Evolentra, LLC may share “cookie” and other anonymous data about traffic patterns or usage collected on Evolentra, LLC with affiliated companies, its business partners or with third party advertisers or ad networks. Any data shared is anonymous and does not identify any user.

Evolentra, LLC may also include third party advertising. These third parties’ websites and advertisers, or the Internet advertising companies that work on their behalf, may use technology such as web beacons and cookies to send (or “serve”) the advertisements that appear on our Site directly to your browser. They automatically receive your IP address when this happens. They may also use cookies, JavaScript, electronic images and other technologies to deliver advertisements, collect information about the effectiveness of their advertisements, and to collect anonymous information about your visits to Evolentra, LLC, such as the number of times you have viewed an ad (but not your name, address, or other personal information). If you would like more information about this practice, as well as your choices about not having this information used for online behavioral advertising by these ad networks, click here: http://networkadvertising.org/consumer/opt_out.asp

Evolentra, LLC also contains links to other Websites and products. Evolentra, LLC is not responsible for the privacy practices or the content of such Websites or products. Please visit the privacy policies of these third party sites in order to understand their privacy policies and data collection practices.

What rights do you have regarding your data? You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities. Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed. If you no longer wish to receive communications from Evolentra, LLC, you can opt-out from receiving such messages in the future by following the instructions in the message or contacting us at [email protected]

With respect to the Site’s use of cookies and other similar technologies, by adjusting settings on your browser, you may elect not to allow cookies to be places, and thus opt-out of certain features of the Site and the Site’s automatic collection of certain data about you.

You may also adjust your advertising preferences on various social media websites by adjusting your settings on the platform. If you are accessing the Site from the European Economic Area, which includes the European Union, Iceland, Liechtenstein, and Norway, or you are a citizen of a member state of the European Economic Area, you have the following rights under the EU General Data Protection Regulation (GDPR) – Right to be informed about the collection and use of your personal data, Right to access your personal data, Right to have any inaccurate personal data corrected, Right to have your personal data erased, Right to restrict use of your personal data, Right to personal data portability, Right to object to the processing of your personal data.

Legal basis for processing (EEA visitors only): If you are a visitor/client from the European Economic Area, our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only where we need the personal information to perform a contract with you (e.g. to provide you with our Services), where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms, or where we have your consent. In some cases, we may also have a legal obligation to collect personal information from you. If we ask you to provide personal information to comply with a legal requirement or to perform a contact with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).

Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time why we need to use your personal information. If we process personal information in reliance on your consent, you may withdraw your consent at any time. If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided under the “Contact Us” section below. Compliance with Laws and Law Enforcement Requests; Protection of Our Rights: In certain situations, we may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may disclose personal information to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. We may also share such information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Service Agreement, or as otherwise required by law. Testimonials: From time to time, we may post testimonials on the Websites that may contain personal information. We obtain Your consent to post Your name along with Your testimonial. If you wish to update or delete your testimonial, you can contact us at [email protected]

SECTION 10 MOBILE TERMS AND CONDITIONS

When you provide us with your mobile phone number, and opt-in to the Evolentra, LLC Alerts program you agree that Evolentra, LLC may send you text messages (including SMS and MMS) to that phone number. Evolentra, LLC Alerts message frequency varies. You will receive a confirmation text message, and you may need to reply as instructed to complete registration. Message and data rates apply. In instances where you request a call back in relation to our products or services, will will first ask for you consent via the request form and then follow with a request for your confirmation via an SMS or Email Reply.

Reply STOP to cancel, HELP for help. You agree to receive a final text message confirming your opt-out. You may opt-out at any time by texting the word STOP to +1 302-546-5496 (Standard SMS Rates Apply). For help, send a text message with the keyword HELP to +1 302-546-5496 (Standard SMS Rates Apply). Texts may be sent through an automatic telephone dialling system. Consent is not required to purchase our goods or services. Your carrier may prohibit or restrict certain mobile features and certain mobile features may be incompatible with your carrier or mobile device. Contact your carrier with questions regarding these issues.

‍

How do I sign up for these text messages?

For our Evolentra, LLC Alerts Text Alerts, All you have to do is text “EVOLENTRA” to +1 302-546-5496 (Standard SMS Rates Apply). Message frequency varies, message and data rates may apply, and you can always text HELP for help & STOP to cancel. You can also opt-in to the Evolentra, LLC Alerts program via our online campaigns published on social media and our website. When you opt-in to the service, we will send you an SMS message to confirm your signup. If at any time you forget what keywords are supported, just text HELP to +1 302-546-5496 (Standard SMS Rates Apply). After you send the SMS message HELP to us, we will respond with instructions on how to use our service as well as how to unsubscribe.

‍

How do I opt out of these text messages?

You can cancel/optout of the SMS service at any time. Just text STOP to +1 302-546-5496 (Standard SMS Rates Apply). After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

Will I be charged for the text messages I receive?

Evolentra, LLC Alerts will never charge you for the text messages you receive however standard message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. For all questions about the services provided through the number +1 302-546-5496 (Standard SMS Rates Apply), you can send an email to [email protected]

Supported wireless carriers

United States

We are able to deliver messages to the following mobile phone carriers: Major carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, MetroPCS, U.S. Cellular, Alltel, Boost Mobile, Nextel, and Virgin Mobile. Minor carriers: Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central IL (ECIT), Cellular One of Northeast Pennsylvania, Cincinnati Bell Wireless, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless).

‍

Canada

Bell (including NorthernTel, Solo Mobile, and Telebec), Fido, MTS, Rogers, SaskTel, Telus (including Koodo Mobile and Public Mobile), Videotron, Virgin Mobile, and Wind.

This service and the carriers are not liable for delayed or undelivered messages*

SECTION 11 EMAIL MARKETING TERMS AND CONDITIONS

By submitting your email address through the Website or any of our social media campaigns, you are expressly consenting to receive emails from Evolentra. To opt-out of receiving email messages from us, click on the “Unsubscribe” link contained in each email. Please allow up to 10 business days for us to process your request. Please note that if you decide not to receive marketing emails from us, you may still receive transactional email messages regarding your account. If you have questions or concerns regarding this provision, please contact us at [email protected]

SECTION 12 RETENTION OF YOUR PERSONAL INFORMATION

We will only retain your Personal Information for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements and for other purposes described in this Privacy Policy. We may retain your Personal Information for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you. To determine the appropriate retention period for Personal Information, we consider the amount, nature and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure of your Personal Information, the purposes for which we process your Personal Information and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements. In some circumstances you can ask us to delete your data: see “YOUR LEGAL RIGHTS” below for further information. And in some circumstances we will anonymize your Personal Information (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

SECTION 13 YOUR LEGAL RIGHTS

Evolentra respects your rights in how your Personal Information is used and shared. Depending on where you live, you may have rights to request access or corrections to your personal data and make choices about the kinds of marketing materials you receive (or choose not to receive marketing from Evolentra at all). See below for more information, depending on your location.

European Privacy Rights

If you are in Europe, you may have additional rights under the GDPR, the UK GDPR, or nFADP.
Additional choices and rights may be available to you depending on which Evolentra Services you use.

Access, Correction to or Deletion of Your Information.If you would like to correct or update your Personal Information, or to request access to or deletion of your Personal Information, you may contact us by visiting the Platform or by using the contact details provided under the “SUPPORT” section below. If you request a change to or deletion of your Personal Information, please note that we may still need to retain certain information for record keeping purposes, and/or to complete any transactions that you began prior to requesting such change or deletion (e.g., when you make a purchase or enter a promotion, you may not be able to change or delete the Personal Information provided until after the completion of such purchase or promotion). Some of your information may also remain within our systems and other records where necessary for compliance with applicable law.

At your request and where the law requires us to do so, we will confirm what Personal Information we hold about you. You may also have a legal right to obtain a copy of your Personal Information. You can make such a request by making a written request in one of the ways described in the “SUPPORT” section below. We may charge a processing fee for this service where permitted by law and we will require evidence of your identity before fulfilling your request.

Data Privacy Rights Specific to Individuals in the European Economic Area, the United Kingdom, and Switzerland.

You can object to processing of your Personal Information, ask us to restrict processing of your Personal Information, or request portability of your Personal Information. You can exercise these rights by making a written request in one of the ways described in the “SUPPORT” section below. Similarly, if we have collected your Personal Information with your consent, you can withdraw your consent at any time. Withdrawing your consent will not affect (1) the lawfulness of any processing we conducted prior to your withdrawal, or (2) processing your Personal Information under other legal bases. If you believe we are using your Personal Information in a way that is inconsistent with this Privacy Policy or for more information about your rights, contact your local data protection authority. Additionally, under the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and/or the Swiss-U.S. DPF, you may contact JAMS Mediation, Arbitration, and ADR Services (https://www.jamsadr.com/eu-us-data-privacy-framework) to address complaints and provide appropriate recourse free of charge to you. Under certain conditions, you may invoke binding arbitration. For additional information on pre-arbitration requirements, please see Annex I of the DPF Principles.Advertising and Marketing Choices. We give you many choices regarding our use and disclosure of your Personal Information for advertising and marketing purposes. You may access or update your contact details and modify your communication preferences by using one of the methods provided under the “SUPPORT” section below. Please also note that if you choose not to receive marketing communications from us, we may still send you communications related to your products or the Platform, such as information about a security update, service issue or product delivery. Some advertising content is delivered through the Platform’s use of cookies and similar technologies. OurCookies Policyincludes more information on Evolentra’s use of such technologies for advertising and other purposes.

International Compliance and Data Privacy Framework

Part of our long term growth strategy is to make Evolentra, LLC a global company with its headquarters in the United States. As such, we may transfer your Personal Information between the United States and our business partners in other countries. We may also transfer your Personal Information to our third party service providers, who may be located in a different country to you. Evolentra may transfer this information internationally in order to operate efficiently, to improve performance, and to create redundancies to protect information in the event of an outage or other problem. In so doing, we will process your Personal Information in a way that meets the commitments of this Privacy Policy and complies with the law wherever we transfer it.

Whenever Evolentra transfers Personal Information beyond the country of origin, we will do so in accordance with applicable laws. For Personal Information originating in the European Economic Area (EEA), the United Kingdom (UK), or Switzerland that is transferred to a Evolentra entity outside the EEA, UK, or Switzerland, Evolentra will apply to participate in the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and, as applicable, the UK extension to the EU-U.S. DPF, and/or the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF). Evolentra will commit to the DPF Principles and, as needed, will take additional steps to provide appropriate safeguards for the Personal Information we transfer. The Federal Trade Commission will have jurisdiction over Evolentra’s compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF).

Evolentra may be required to disclose Personal Information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. Evolentra is liable in cases of onward transfers to third parties. Evolentra, LLC will comply with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. Evolentra will certify to the U.S. Department of Commerce that our services adhere to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. Once certified to the U.S. Department of Commerce, Evolentra will be required to adhere to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, please visit

https://www.dataprivacyframework.gov/. Evolentra, further agrees to notify you without undue delay, if its self-certifcation under any of the Data Privacy Framework is withdrawn, terminated, revoked or otherwise invalidated and provide the appropriate steps to stop and remediate and unauthorized processing of such personal data.

California Privacy Rights

This section is addressed to California residents only and provides more information about your rights under the California Consumer Privacy Act or “CCPA” (California Civil Code Section 1798.100 et seq.), as amended. Subject to certain exceptions, the CCPA grants to California residents the rights to: be notified about the collection, use, disclosure, sale or sharing of their Personal Information; request access to, deletion of, or correction of their Personal Information; request to opt out of the “sale” or “sharing” of Personal Information (where such information is sold or shared); limit the use or disclosure of Sensitive Personal Information (as defined under CCPA); and to not be discriminated against for exercising such rights.

Evolentra does not sell your Personal Information.

If you wish to exercise your right to opt-out of Evolentra using your Personal Information for cross-contextual targeted advertising purposes (called “sharing” under the CCPA), you may do so by using the details in the "SUPPORT" section or the appropriate withdrawal mechanism provided to you on the Platform.

You can request access to, correction of or deletion of your Personal Information by using the details in the "SUPPORT" section.

If you request a deletion of your Personal Information, please note that Evolentra may still need to retain certain information for record keeping purposes, to complete any transactions that you began prior to requesting such deletion, to comply with applicable law, or for other purposes permitted by CCPA.

If you submit a request to exercise rights under CCPA, Evolentra will ask you to provide certain information to verify your identity. This information will depend on your prior interactions with Evolentra and the sensitivity of Personal Information at issue.

If Evolentra denies your request, we will explain why. You can designate an authorized agent to make a request under the CCPA on your behalf in certain circumstances.

If you use an authorized agent for this purpose, Evolentra may ask you to verify your identity or that you provided the authorized agent signed permission to submit a request under the CCPA.

If you provide an authorized agent with power of attorney pursuant to Probate Code sections 4000 to 4465, it may not be necessary to perform these steps and Evolentra will respond to any request from such authorized agent in accordance with the CCPA.

The Privacy Policy describes the categories of Personal Information that Evolentra collects and how Evolentra uses such Personal Information. If Evolentra collects Sensitive Personal Information, we limit our use of the Sensitive Personal Information to uses: (1) you have authorized, (2) that are required to fulfill your requests for goods or services, or (3) that are otherwise allowed by the CCPA or required by other laws or regulations.

The categories of Personal Information collected, disclosed, and sold from California residents over the preceding 12 months and Evolentra’s applicable retention periods include: